VACANCY: Remote Customer Service/Admin Representative
Location: Uganda, Zambia & Angola
Summary:
We’re seeking a highly motivated and organized Customer Service/Admin Representative to join our remote team. As a remote worker based in Zambia, Uganda or Angola, you’ll provide exceptional customer service, handle administrative tasks, and support company registration in your country.
Roles and Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Resolve customer complaints and concerns, escalating issues as necessary.
- Provide accurate and helpful information to customers, addressing their needs and expectations.
- Manage and maintain accurate records of customer interactions.
- Perform administrative tasks, including data entry and management.
Qualifications:
- University graduate or equivalent (e.g., Higher National Diploma)
- Prior experience in customer service and administration is an added advantage
Skills:
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Proficient in Microsoft Office Suite (Word, Excel)
- Diligent and detail-oriented, with a focus on delivering high-quality results
Salary:
- Zambia: ZMW 20,000 monthly
- Uganda: UGX 200,000 – 250,000 monthly
- Angola: AOA 60,000
How to Apply:
If you meet the requirements and have a reliable internet connection, please send your application to themedutainersconsult@gmail.com
Application Deadline:
22nd March, 2025