Regional Manager

VACANCY
MSI REPRODUCTIVE CHOICES, GHANA
Established in 2006, MSI Reproductive Choices, Ghana is an affiliate of MSI Reproductive Choices and is one of the largest specialized Sexual and Reproductive Health (SRH) organisations in Ghana. MSI Reproductive Choices Ghana complements the Ministry of Health and Child Care in the provision of quality and affordable general health and SRH services in all regions of Ghana.
MSI Reproductive Choices Ghana has vacancies for passion driven, well-organised, client-oriented and energetic individuals with the below relevant qualification/s and experience located in Accra. MSI Ghana’s goal is to meet the needs of the underserved and improve access to the use of Family Planning (FP) and other Sexual Reproductive Health (SRH) services. At MSI Reproductive Choices we are unapologetically pro-choice. We believe that every woman has the right to make choices about her own body and her own future.
1.
REGIONAL MANAGER Central & Northern Sector
Length of Contract: Permanent
Location: Kumasi
The Regional Manager (RM) will provide overall leadership within their territory, overseeing the delivery of key results, including the annual business plan, donor projects, and strategic initiatives. The role involves team motivation and capacity building, fostering partnerships with government, private providers, NGOs, and identifying funding opportunities.
The RM will manage the regional office in Kumasi, supervising MSIG clinics, BlueStar social franchise networks, public sector capacity building, social marketing of health products, and donor-funded projects across Ashanti, Bono, Northern, Savanna, North East, Upper East, and Upper West regions. The position requires frequent travel across Ghana and reports to the Director of Regional Operations based in Accra.
Key Responsibilities
Service Delivery, Activity Implementation

Ensure that MSIG’s Business Plan targets and objectives are met and per schedule, including centre, BlueStar network, social marketing, public sector support strengthening facilities, clinical quality, financial, and marketing targets and deliverables.

Ensure that all project deliverables are met and per schedule.

Develop a clear annual (regional) implementation plan in consultation with technical and project leads from the Accra support office and with input from the regional team.

Continually monitor results, identify challenges and take early corrective action.

Provide oversight and guidance to partner NGOs and closely monitor results and outputs; ensure that all partnership agreements with NGOs and other external service providers are properly executed and achieve desired outcomes.

Ensure timely and quality reporting (e.g. financial, MIS) to the support office in Accra and on projects.

Work closely with the Director of Regional Operations to identify new funding opportunities; support or lead the development of high-quality proposals.
Clinical Standards and Client Care

Ensure high degree of client satisfaction across all MSIG service delivery channels.

Conduct regular supervisory visits with appropriate follow up.

Work with the Medical Development team to ensure high clinical quality standards across all service delivery channels.

Identify challenges and weaknesses and secure timely technical assistance from the support office in Accra as and when needed.
Financial Management and Systems Strengthening

Work with support office teams and the ET/SMT to improve/strengthen existing systems to improve MSIG’s regionalised structure (e.g. stores, finance, MIS, reporting, etc)

Manage and account for regional office expenses including expenses of direct reports, local partners and project activities.

Ensure that expenditures conform to approved budgets and are coded correctly; that budgets are spent on time and that any delays are communicated with the appropriate counterparts in the Accra support office.

Ensure smooth running of the regional office; provide good documentation and maintain accurate and up-to-date regional office files.

Ensure full compliance with MSIG internal policies and procedures including procurement, fleet management, finance, Performance Plus (human resources management), stores, MIS, quality assurance, and marketing.
Team Leadership, Human Resource Management and Capacity Building

Ensure a high level of team member participation in and commitment to regional work plans, objectives, and activities

Provide leadership, guidance and planning to support regional team members; balance delegation with appropriate hands-on management.

Proactively mentor and coach direct reports (e.g. Centre Managers).

Review individual KPIs and continuously motivate high performance by regional team members.

Participate in recruitment (recruitment is led by the HR & Admin team in Accra).

Support the professional development of regional team members in collaboration with support office teams (e.g. HR & Admin, Medical Development, Finance, programmes).

Lead and support the Regional Team to undertake Performance Plus reviews (performance management, setting of annual KPIs/IOPs and individual objectives).

Ensure quality leadership of team including motivation, recruitment and induction of new team members, change management, communication, rewards, learning and development.

Develop and set team goals, strategies, and work plans that are fully aligned with the MSIG goals, business plan and their individual job framework.

Provide coaching, guidance and support to assist team members to reach their full potential; develop clear succession planning through the performance management process.
Internal and External Relations

Foster strong working relationships with other MSIG teams, in particular the:

Medical Development team (for training, quality assurance, and management of any medical issues/complications);

Marketing team (for technical support relating to marketing, community mobilisation and demand generation);

Finance team (for financial management/controls, stores and financial reporting);

HR & Admin (for recruitment, performance management, facilities/fleet management);

Project Managers and Coordinators (for project/activity implementation and reporting);

M&E (for MIS); and

Procurement.

Ensure effective communication between the regional office and the support office in Accra with respect to technical issues and project activities; participate actively in MSIG workshops and events as required.

Foster strong community relations and maintain good relationships with important community leaders.

Ensure effective MSIG representation with donors, government, partners, and stakeholders.

Perform any other duties assigned
About You
To succeed in this role, you must have:
Knowledge, Skills and Experience

Bachelor’s Degree in health, demography, public health or social sciences/development studies required

Master’s Degree in related field desired

Other professional qualifications, ideally in project management desired

Knowledge of MSIG field operations and systems desired

At least seven (7) years of post-graduate relevant work experience with at least three (3) years of experience in a significant management position

Demonstrated experience in successfully managing and motivating teams; experience in managing both medical and non-medical team members desired

Experience in managing project life cycles (representation, project design, activity implementation, budget/results management, reporting, evaluation, and negotiating adjustments)

Experience managing budgets; experience with procurement and logistics; experience in setting up new offices/systems desired

Demonstrated skill in networking and working in partnership with others (internal and external stakeholders) to achieve results; experience working with NGOs and government as implementation partners; experience in working with GHS highly desired

Experience in working for and with NGOs (or multilateral or bilateral agencies such as the UN); specific experience working with international NGOs desired

Experience in working with both public and private health facilities desired

Experience in working in health and sexual and reproductive health in particular is desired Strong leadership and management skills

Negotiation, influencing and conflict management skills

Enjoys engaging people at all levels to generate shared understanding and support (e.g. government, donors, partners, other team members and community)

Passionate about field work

Able to travel and enjoys travelling

Pro-family planning and pro-choice
APPLICATION PROCESS
Interested and qualified applicants should send their applications via the links below by the Close of Business, Monday 31st March 2025.
Regional Manager: https://forms.gle/wvhkzhydiJYrTter6
Kindly note that shortlisting will be on rolling basis and only shortlisted applicants will be contacted.
This application is open only to Ghanaian nationals or permanent residents with work permits. Early applications are encouraged as shortlisting and interviews will be on rolling basis. Please take note that only shortlisted candidates will be contacted.
MSG is an equal opportunity employer promoting gender, equity and diversity. Our selection process reflects our commitment to the protection of vulnerable persons and safeguarding employees and communities from sexual harassment, exploitation, and abuse. MSG does not solicit for payments in any form at any stage of the recruitment process. The successful candidate will undergo relevant background checks and will be required to commit in writing to comply with the MSI safeguarding guidelines.

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