JOB DESCRIPTION
Title: People Operations Coordinator
Location: Adabraka (Near Kantamanto Market)
Terms: Full-Time (40 hours/week)
Starting Salary: US$1,375/month (gross)
Benefits: One month paid leave/year, SSNIT/health insurance benefits
Reports to: People Operations Manager
About Us: Since 2011, The Or Foundation has worked at the intersection of education,
environmental Justice and fashion innovation to identify and manifest alternatives to the
dominant model of fashion, alternatives that bring forth ecological prosperity as opposed to destruction to allow citizens to form relationships beyond their role as consumers. Today, this work is centred primarily in Accra, Ghana, where we operate in solidarity with the world’s largest secondhand clothing market to catalyse a Justice-led circular textiles economy. Our collective team works across three distinct levels of programming. We offer critical relief to members of the secondhand market ecosystem in Accra, from direct grants to help rebuild after fire outbreaks to wrap-around job training and immersive support for young women to
transition out of conditions of modern-day slavery. We develop and bring to life new
pathways to transform waste material into economically and ecologically useful products and systems, from business incubation for upcyclers to experimental design with bioreactors. We conduct extensive environmental and socio-economic research to inform strategy, policy,
and action at both the local and global level, bringing awareness of waste colonialism into
classrooms, boardrooms, and legislative sessions through media, scientific publication, as well as coalition and delegation trips that build bridges beyond single stories and across perspectives.
Our team is as diverse as our programming, with members joining the organisation from
within our communities of impact and throughout Ghana, and others coming from the Netherlands, France, and the USA. We are registered as a nonprofit and non governmental organisation in the USA and in Ghana respectively.
Role Overview: We are seeking a motivated and detail-oriented People Operations
Coordinator with a strong focus on employee engagement to join our team. In this role, you will collaborate closely with the People Operations Manager to develop and implement initiatives that create a positive and inclusive work environment, where employees feel valued, motivated, and connected to the organisation’s mission. You will play a key role in enhancing employee satisfaction, fostering teamwork, and driving overall engagement, ensuring that all staff members feel supported and empowered to contribute their best to The Or Foundation’s goals
Key Responsibilities:
Employee Engagement (50%)
● Act as the main point of contact for employees, addressing questions and concerns and resolving conflicts with a focus on maintaining a positive, supportive atmosphere.
● Foster open communication channels between staff and management to enhance
organizational transparency and trust.
● Develop and implement initiatives to enhance employee morale, including recognition
programs, team-building activities, and wellness initiatives.
● Organize and lead morale-boosting events and activities such as staff appreciation
events, retreats, and social gatherings.
● Monitor employee satisfaction and engagement through surveys, feedback sessions,
and one-on-one check-ins, and provide actionable insights to leadership.
● Support efforts around diversity, equity, and inclusion (DEI) to create a more inclusive
workplace.
● Partner with department heads to address and resolve employee concerns while
maintaining compliance with nonprofit HR practices.
● Assist in mediating disputes, investigating employee relations issues, and providing
solutions that align with organisational values and labor laws.
● Serve on the organizational committee as needed.
People Operations (50%)
● Support the recruitment process, including posting job openings, scheduling
interviews, and conducting reference checks.
● Assist with new hire onboarding, ensuring a smooth transition for new employees
and facilitating orientation programs that align with the organisation’s mission and
values.
● Maintain and update employee records in accordance with legal and organisational
standards.
● Manage benefits administration, including health insurance, retirement plans, and
leave requests.
● Coordinate and support performance management processes, helping supervisors
conduct regular reviews and identify areas for employee development.
● Ensure compliance with local, state, and federal employment regulations, particularly
those affecting nonprofit organisations.
● Assist in developing and delivering HR-related training programs, including
professional development and compliance training.
Qualifications:
● Bachelor’s degree in Human Resources, Business Administration, or a related field,
or equivalent work experience.
● 3 years of experience in HR roles, preferably in a nonprofit setting.
● Proven ability to manage employee relations and morale-building initiatives.
● Strong interpersonal and communication skills, with the ability to navigate sensitive
issues.
● Knowledge of HR policies, labor laws, and nonprofit-specific HR practices in Ghana.
● Ability to work effectively both independently and as part of a team.
● Proficiency in MS Office Suite, and employee engagement tools.
● Experience with diversity, equity, and inclusion (DEI) programs is a plus.
What We Offer:
● A collaborative, mission-driven workplace dedicated to making a positive impact.
● Opportunities for professional growth and development.
● Competitive salary and comprehensive benefits package.
● Flexible work arrangements and work-life balance initiatives.
How to Apply
Please send your CV and cover letter to team@theor.org with the subject line “People
Operations Coordinator” for our consideration. The position will remain open until filled.
The Or Foundation is an equal opportunity employer and does not discriminate on the
basis of gender, sexuality, race, religion, national origin, or disability.
Ghana Registered Charity