Job Description: Office Manager
About Us
Midunu is a culinary lifestyle company celebrating Africa’s cultural and culinary heritage. Through our innovative approach to “New African Cuisine,” we create experiences where culture, community, and cuisine intersect with environment, sustainability, and economy. Our operations include award-winning dining experiences, artisanal chocolates, and bespoke events.
Position Overview
The Office Manager ensures the seamless operation of Midunu’s administrative, facility, and guest management functions. This role oversees reservations, communications, procurement, and facilities maintenance while supporting the Founder in achieving Midunu’s business goals. The Office Manager reports to the Founder and works closely with the Kitchen Manager and Quality Assurance Officer.
Key Responsibilities
Administrative Management
● Manage reservations, payments, and guest communications for dining and events.
● Oversee procurement of supplies and inventory management.
● Maintain accurate records and reports, including financial tracking and invoicing.
● Manage calendar of Founder and schedule engagements
● Arrange travel and logistics for Founder
Facilities Management
● Ensure all facilities (kitchen, office, dining spaces) are clean, functional, and well-stocked.
● Coordinate repairs, maintenance, and vendor relationships.
● Conduct regular inspections to prevent disruptions.
Guest and Event Coordination
● Handle guest inquiries and manage booking systems (e.g., SuperSaaS).
● Plan and coordinate logistics for private dinners and events.
● Provide front-of-house support during events, ensuring excellent guest experiences.
Team Collaboration
● Work closely with the Kitchen Manager and QA Officer to align operations.
● Assist in onboarding and training new team members.
KPIs
● 90% accuracy in managing reservations, payments, and guest communications.
● Zero stockouts or facility-related disruptions.
● Weekly operations reports submitted on time.
Required Qualifications
● Bachelor’s degree in Administration, Hospitality, or a related field.
● Minimum 3 years’ experience in office management or administration.
● Proficiency with operational tools (Google Suite, Shopify, SuperSaaS, etc.).
● Strong organizational, problem-solving, and multitasking skills.
● Excellent written and verbal communication in English.
Preferred Qualifications
● Experience in the hospitality or food and beverage industry.
● Knowledge of facility management and procurement practices.
● Familiarity with financial tracking and petty cash management.
Compensation and Benefits
● Competitive salary based on experience.
● 15 days paid annual leave; 5 days sick leave.
● Annual NHIS renewal paid by Midunu.
● Opportunities for professional growth and mentorship from the Founder.
Schedule
● Full-time (Monday to Friday, with occasional weekends for events and production).
Application Instructions
If you are detail-oriented and passionate about operational excellence in a dynamic culinary enterprise, complete the following Google Form and make sure to attach the relevant documentation.
Apply Now
Learn more at:
● www.midunu.com
● www.midunuchocolates.com
