Location : Tema
Qualification Required & Experience
- Minimum of masters or equivalent degree in ICT
- At least 5 years work experience in managing IT systems, especially in problem solving, process improvement and requirement analysis
- Well experienced in working with educational technology software
- Spirit of initiative, autonomy, excellent interpersonal relations and the ability to work in multicultural environment
- Sensitivity in handling and disposing of important documents
- Demonstrated competency in installing, maintaining and updating softwate
- Expats living in Ghana are encouraged to app
Responsibilities:
Infrastructure Support
- Conducts daily checks on the IT infrastructure (LAN, WLAN, WAN, etc…) to monitor up time requirements and ensure that systems are running optimally.
- Advice management on appropriate educational technology solutions for the institution
- Installs new servers when required.
- Coordinates the deployment of hardware, systems and infrastructure within the campus.
- Diagnostics and troubleshooting, where applicable, and escalation to necessary internal or external parties where necessary.
- Interaction and liaison with vendors or service providers for support and troubleshooting, where necessary.
- Monitors ICT security systems and does periodic tests and checks to ensure that everything is in order.
Software and Hardware Support
- Diagnose and troubleshoot hardware and software issues that are escalated from ICT Supports.
- Administers and maintains software, as per the agreed software list.
- Ensures that critical and security updates are applied to servers and workstations timeously.
Salary ; GHC 15,000-20,000. Additional benefits to be discussed after appointment.
Only shortlisted candidates will be contacted
Application email: globalrecruitment@thehrbicltd.com
Deadline is 5th September,2024