VACANCY
MARIE STOPES INTERNATIONAL GHANA
Established in 2006, MSI Ghana is an affiliate of MSI Reproductive Choices and is one of the largest specialized Sexual and Reproductive Health (SRH) organisations in Ghana. MSI Ghana complements the Ministry of Health and Child Care in the provision of quality and affordable general health and SRH services in all regions of Ghana.
MSI Ghana has a vacancy for passion driven, well-organised, client-oriented and energetic individuals with the below relevant qualification/s and experience in Accra. MSI Ghana’s goal is to meet the needs of the underserved and improve access to the use of Family Planning (FP) and other Sexual Reproductive Health (SRH) services.
At MSI Reproductive Choices we are unapologetically pro-choice. We believe that every woman has the right to make choices about her own body and her own future
- HEAD OF CLINICS OPERATIONS
Length of Contract: Permanent
Location: Accra
The Head of clinics Operations is responsible for ensuring that the operational delivery channels of MSI clinic have in place an up-to-date strategy, agreed with all key internal and external stakeholders for how the channel may be positioned in the marketplace, grow while retaining excellent clinical quality standards, and achieve ever increasing levels of commercial viability. The post holder in collaboration with Regional managers will manage or be responsible for the implementation of their channel in the field while maintaining the closest of professional relations with centre managers and their teams. The post holder is one of the key members of the directorate management team for the Directorate of Programs and Regional Operations, and as such plays a critical role in all major operational and strategic decisions for the Directorate. Additionally, the post holder, is a member of MSIG’s leadership group, and as such is expected to contribute to organisation-wise strategy and to model key leadership behaviours and to demonstrate the organisation’s values.
Key Responsibilities
Clinics Operations
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Spearhead the formulation and implementation of operational strategy that ensures continuous growth while retaining excellent clinical quality standards as well as achieve ever increasing Service income to sustain impact across eight (8) centres in Ghana.
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Involved in the strategic planning and monitoring processes of the clinics through the development and implementation of annual budgets, budget monitoring, fiscal discipline, work plans, monitoring, and evaluation systems, amongst others.
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Lead in developing and implementing health financing strategy for the channel.
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Work with head of marketing to increase client footfall in the clinics in the concept of increasing access to quality SRH services.
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Collaboratively work with head of marketing to promote and sustain telemedicine as a key strategy for the channel.
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Work with other stakeholders to drive and achieve the key performance indicators of the channel.
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Ensure that Business Plan targets and objectives are met and per schedule across the clinics. Ensure that each clinic is sustainable.
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Work with other stakeholders to consistently improve client experience
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Ensure the production of timely quality programme and channel commentaries and reports in line with the organisation and donor requirements
Departmental & Organizational management and Leadership
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Actively participate as a senior level member of Directorate Management Team.
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Provide leadership and guidance to post holder’s team members (if in place) and foster a strong sense of team and team cohesion amongst them.
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Provide leadership and guidance to direct reports; motivate, coach and build the capacity of team members to effectively manage, monitor, and report on projects.
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Ensure the staffing composition is fit for purpose and that all roles and responsibilities are relevant to project and organisational priorities and well-communicated.
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Continually strengthen the organization’s project management systems/processes; ensure consistent best practice in project life cycle management.
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Maintain effective relationships internally with all departmental heads and externally with other SRH partners
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As one of MSIG’s leaders, role model good leadership behaviours, play a part in supporting the development of the organisation and its leadership culture, and, in particular, work closely with the Country Director, SMT, and Regional Managers, support the development of organisational annual & strategic business issues for analysis.
About You
To succeed in this role, you must have:
Knowledge, Skills and Experience
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Bachelor’s degree in hospital management, public health, or social sciences/development studies (required).
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Master’s degree in a related field and professional qualifications (e.g., project management, marketing, or sexual and reproductive health) are desirable.
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Minimum 5 years of relevant post-graduate experience, including 4 years in a hospital management role.
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Strong commercial mindset with a proven track record in leading and managing teams.
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Demonstrated experience launching and implementing new projects and activities.
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Experience working with young people (e.g., behavior change communication, marketing, or peer education programs).
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Outstanding written and verbal communication skills with the ability to produce high-quality reports.
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Analytical and detail-oriented with strong problem-solving skills.
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Proven ability to identify bottlenecks, troubleshoot, and resolve issues.
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Strong partnership skills and experience working with NGOs, multilateral/bilateral agencies (e.g., UN), and both public and private health facilities.
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Experience in sexual and reproductive health is highly desirable.
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Hardworking, results-driven, and able to work independently with initiative.
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Collaborative, customer-focused, and a team player with a “can do” attitude.
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Strong interpersonal skills; capable of engaging stakeholders at all levels (e.g., government, donors, partners, and communities).
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Passionate about family planning and pro-choice advocacy
APPLICATION PROCESS
Please submit your application by sending via the links below:
Head of Clinics Operations: https://forms.gle/PDw5eavUFHWP6xj16
by the Close of Business 31st March 2025.
Kindly note that shortlisting will be on rolling basis and only shortlisted applicants will be contacted.
This application is open only to Ghanaian nationals or permanent residents with work permits. Early applications are encouraged as shortlisting and interviews will be on rolling basis. Please take note that only shortlisted candidates will be contacted.
MSG is an equal opportunity employer promoting gender, equity and diversity. Our selection process reflects our commitment to the protection of vulnerable persons and safeguarding employees and communities from sexual harassment, exploitation, and abuse. MSG does not solicit for payments in any form at any stage of the recruitment process. The successful candidate will undergo relevant background checks and will be required to commit in writing to comply with the MSI safeguarding guidelines.