JOB DESCRIPTION
Chief Technical Officer (CTO)
COUNTRY – GHANA
WORK TYPE – FULL TIME – PERMANENT
| JOB TITLE: | Chief Technical Officer (CTO) | JOB GRADE: |
| WORKING ENVIRONMENT: | Office | LOCATION: Accra – Ghana |
| REPORTS DIRECTLY TO: | CEO | |
| JOB PURPOSE: | The Chief Technical Officer (CTO) will lead the development and implementation of the organization’s technical strategy. The role involves overseeing the design, development, and deployment of innovative technology solutions to support business objectives and drive growth. The CTO will be responsible for ensuring the technology infrastructure is scalable, secure, and aligned with the organization’s vision. | |
| KEY RESPONSIBILITIES | ||
| Technical/Operations duties | Strategic Leadership:Develop and implement the organization’s technical vision and strategy.Collaborate with senior leadership to align technology initiatives with business goals.Monitor industry trends to identify emerging technologies that can drive competitive advantage.Technology Development:Oversee the design, development, and deployment of scalable technology solutions.Ensure robust software development practices, including coding standards, code reviews, and quality assurance.Optimize system architecture for efficiency and reliability.Infrastructure Management:Lead the development and maintenance of secure, scalable IT infrastructure.Ensure compliance with data protection regulations and industry standards.Develop disaster recovery and business continuity plans.Team Management:Build and mentor a high-performing technical team.Foster a culture of innovation, collaboration, and continuous learning.Define roles, set performance objectives, and conduct regular performance reviews.Stakeholder Engagement:Act as the primary technical advisor to the CEO and board of directors.Communicate technical concepts effectively to non-technical stakeholders.Develop partnerships with vendors and technology providers.Budget and Resource Management:Develop and manage the technology budget.Ensure optimal allocation of resources to achieve strategic objectives.Evaluate ROI of technology investments. | |
| General duties | Any other duties assigned | |
| KEY PERFORMANCE MEASURES | Strategic Alignment and ExecutionSuccessful development and implementation of the organization’s technical strategy within agreed timelines.Alignment of technical initiatives with overall business goals and objectives.Technology Development and InnovationPercentage of successful delivery of technology projects on time, within scope, and budget.Introduction of innovative technology solutions that improve operational efficiency or customer experience.Reduction in time-to-market for new technology products or features.System Performance and ReliabilitySystem uptime and availability percentage (e.g., 99.9% or higher).Reduction in the number and impact of technical incidents or outages.Improvement in system response times and user experience metrics.Cybersecurity and ComplianceAdherence to cybersecurity best practices and compliance with relevant regulations.Number of security breaches or incidents (target: zero).Successful completion of external audits or compliance checks.Team Development and RetentionEmployee engagement and satisfaction scores within the technical team.Retention rates of key technical talent.Percentage of team members achieving professional development goals.Budget Management and Cost EfficiencyAdherence to the technology budget with no significant overruns.Percentage reduction in operational costs through technology optimization.ROI on technology investments.Stakeholder SatisfactionPositive feedback from internal and external stakeholders on technical support and solutions.Collaboration success rates with other departments or partners.Scalability and Future-ReadinessImplementation of scalable solutions to meet future business growth needs.Readiness and adaptability to integrate emerging technologies.Sustainability and Environmental ImpactImplementation of energy-efficient and environmentally sustainable technologies.Reduction in the organization’s technology-related carbon footprint. | |
| KEY RELATIONSHIPSInternal | CEO and Executive Leadership TeamBoard of DirectorsHeads of Departments (e.g., Operations, Finance, Marketing)IT and Development TeamsRisk and Compliance TeamsProject Managers | |
| KEY RELATIONSHIPSExternal | Technology Vendors and PartnersRegulatory AuthoritiesIndustry AssociationsExternal ConsultantsCustomers (for feedback and innovation alignment)Auditors and Cybersecurity Firms | |
| COMPETENCIES | Strong leadership and strategic thinking skills.Expertise in software development, system architecture, and IT infrastructure.Excellent problem-solving and decision-making abilities.Proficiency in emerging technologies (e.g., AI, blockchain, IoT).Exceptional communication and stakeholder management skills.Knowledge of cybersecurity and data protection regulations. | |
| Qualification | Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.Minimum of 7 years of experience in technical leadership roles, with at least 4 years at the executive level.Proven track record of delivering large-scale technology projects.Experience working in diverse cultural and geographic settings is a plus. | |
| Specific Working Experience | Minimum 7 years working experience | |
| Personality Attributes | Business / commercial minded orientationCommitmentHonestyIntegrityProactive | |
Interested candidates are invited to submit their resume/ CV to ghanajobs@iastaffingagency.com The subject line should be “Chief Technical Officer (CTO)”