CENTRE STAFF

VACANCIES- CENTRE STAFF
MSI REPRODUCTIVE CHOICES, GHANA
Established in 2006, MSI Reproductive Choices, Ghana is an affiliate of MSI Reproductive Choices and
is one of the largest specialized Sexual and Reproductive Health (SRH) organisations in Ghana. MSI
Reproductive Choices Ghana complements the Ministry of Health and Child Care in the provision of
quality and affordable general health and SRH services in all regions of Ghana.
MSI Reproductive Choices Ghana has vacancies for passion driven, well-organised, client-oriented and
energetic individuals with the below relevant qualification/s and experience located in Accra. MSI Ghana’s
goal is to meet the needs of the underserved and improve access to the use of Family Planning (FP) and
other Sexual Reproductive Health (SRH) services. At MSI Reproductive Choices we are
unapologetically pro-choice. We believe that every woman has the right to make choices about her
own body and her own future.

CENTRE MANAGER- (Senior Midwife)
Length of Contract: Permanent
Location: Kasoa
The Centre Manager is responsible for the effective functioning of assigned centre through adequate
planning and deployment of resources: human, finance and logistics. The job holder develops centre
work plans with his/her team, supervises, coordinates, monitors and assesses the performance of the
centre staff to ensure quality service delivery. In addition, the role has responsibility for identifying any
skills deficiencies and bridging the gaps through appropriate training.
Key Responsibilities
Partnership and Network Building

Build, coach, motivate and maintain highly skilled and competent centre teams and work directly
with teams to enable them assess their performance according to set MSI/MDT standards
Actively support to source for new clinical team and assist the MDTM to appoint new team
members, including new sessional teams for the centre
Oversee the work schedules and strengths of all staff within the centres
Facilitate the transfers, relief and rotation of centre team members when necessary to ensure
that the optimum number of team members per centre is always maintained
Encourage a commitment to accommodating clients’ special needs such as flexibility on
working hours, strict privacy and confidentiality to generate demand for MSIG services
Provide support for Centre teams managing performance problems / challenges within teams and,
where necessary, consult with the MDT
Centre Management, People Management and Monitoring
Responsible for the growth of the centre by ensuring that team members get on board in achieving
the set targets for the centre
Develop regular centre work plans in collaboration with the centre teams with the objective to use
resources in the most efficient manner and maximise results while maintaining quality
Monitor monthly centre results and in collaboration with the team change work plan accordingly
Be responsible for all logistical requirements needed for the centre and make arrangements to
prevent unnecessary stock outs and wastage in the centre
Be the focal point for all centre teams, report clinical issues including major and minor incidences
to appropriate channels and facilitate getting pragmatic solutions to minimize clinical
complications
Monitor centre activities on a regular basis to ensure compliance to MSI/MDT clinical Standards
Collect and analyse monthly major and minor incidence reports and ensure they are compliant
with MSI/MDT clinical requirements
Support MDT to manage members of the Medical team to build their capacity and
strengthen competency and professional development
Support MDT to provide technical medical staff training where necessary e.g., on the job training
through coaching etc. to centre team
Conduct regular team performance reviews, monitoring progress and setting objectives and feed
back to MDT on team performance
Ensure the growth of the centre by leading a well-motivated team to achieve the set targets for
the centre, both core and non-core services
Communication
Maintain an updated database of key trainings/orientations offered centre teams and other
partners
Keep and manage records of all centre activities including minutes of centre team’s meetings
Ensure formal communications with the various health partners are properly documented
Follow up on all client’s complaints relating to any of the MSIG services and make
recommendations
Make proper use of available information systems in MSI to facilitate service delivery & trainings
Assist the Marketing Team with interviews relating to clinical issues to protect MSIG reputation
About You
To succeed in this role, you must have:
Knowledge, Skills and Experience
Must have a recognized clinical qualification in Midwifery
Certified senior midwife with 5 years work experience in SRH delivery
At least 3-5 years post-graduation experience in a managerial/leadership position
Be registered with a recognized local clinical professional body in Ghana and of good standing
A commercial mindset to grow clinics and meet set targets
Has requisite experience to work with no or minimum supervision
Outstanding written and verbal communication skills
Work experience with an INGO will be an advantage
Articulate and analytical with attention to detail
Knowledge of health delivery system in Ghana
Must be multi-skilled with excellent team coordination skills
Sympathetic to women and men seeking Family Planning, pregnancy option counselling, noncore
and reproductive health services
Be able to work on own initiative and at longer periods and passionate about maternal health
Customer focused with good interpersonal skills to engage with people at all levels – government,
donor and community.
Motivates team members to deliver high quality service and be results oriented
Team player, Self-motivator and able to motivate others to achieve results.

CENTRE MIDWIFE
Length of Contract: Permanent
Location: Kasoa
The Centre Midwife will be responsible for providing high quality core MSIG clinical services in the
assigned centre of excellence. She will be required to support the Midwife / Centre Manager to maintain
high quality clinical service’s and to promote a congenial and professional atmosphere towards all clients.
The Centre Midwife will report to the respective Centre Manager in the region.
Key Responsibilities:

Assist to oversee the work schedules of all clinical team working within the centre.
Efficiently provide clinical services including long-acting family planning methods.
Ensure proper maintenance of all clinical products and equipment
Promote and maintain a welcoming, friendly, professional, and efficient atmosphere towards all
clients in the centre to ensure client satisfaction at all times.
Counsel and assist clients to make informed FP/SRH choices when necessary.
Ensure that clinical complications at service delivery points are minimized or professionally
managed when they occur.
Provide core MSIG Clinical services including: IUCD, Implant insertion, MSP and MSMP.
Support the Centre Manager (Senior Midwife) to monitor monthly centre results and make
appropriate recommendations to meet centre set targets.
Assist with all clinical trainings at the centre level.
Counsel and assist clients to make informed family Planning/sexual Reproductive Health
decisions
Keep and manage records of all centre activities including minutes of centre team meetings
Assist the Centre Manager (Senior Midwife) to ensure formal communications with the various
health partners where appropriate
Support with the entry of all service data into the organisation Electronic Health Record system
and other MSIG database as required.
About You
To succeed in this role, you must have:
Qualifications:
Must have a recognized clinical qualification in Midwifery.
Must be registered with a recognized local clinical professional body in Ghana and be of good
Standing
Must have requisite experience to work with minimum supervision
Knowledge, Skills and Experience:
At least Three (3) years post-graduation experience in a Midwifery position
Experience of working in Sexual and Reproductive Health
Be well versed in Ghana Health Service clinical policies, protocols and standards
Excellent provider-client interaction skills
Work experience with Ghana Health Service and/or an INGO
Articulate and analytical with attention to detail
Knowledge of health delivery system in Ghana
Must be multi-skilled and able to work with minimum supervision.
Sympathetic to women and men seeking Family Planning and Reproductive Health services
Be able to work on own initiative and at longer periods.
Customer focused with good interpersonal skills to engage with people at all levels –government,
donor and community
Passionate about maternal health and the vulnerable
Motivates team members to deliver high quality service and result
Team player, self-motivator and able to motivate others to achieve results
Pro-choice and Pro-family planning

CENTRE RECEPTIONIST
Length of Contract: Permanent
Location: Kasoa
The Centre Receptionist will be responsible for assisting in providing Client Centred clinical services in
the assigned Centre of Excellence. The job holder will be responsible for monitoring monthly client
numbers and income generated, manages the front desk at the Centre, assists with all administrative
and financial responsibilities (record keeping and petty cash management), stock management and
keeps Centre records using the approved formats. She/he will also ensure that formal communications
with the various health partners are properly documented and follows up on all clients’ complaints relating
to any of the MSIG services are documented and recommendations made. The duties and
responsibilities presented below may change as Centre activities evolve and expand with time.
Key Responsibilities
Partnership and network building

Encourage a commitment to accommodating clients’ special needs such as flexibility on working
hours, strict privacy and confidentiality to generate demand for MSIG services.
Have a public relations and promotional role with colleagues, GHS and the general public
Collate and submit Centre reports to the Centre Manager timely.
Monitor monthly client numbers and income generated and in collaboration with the centre teams
make appropriate recommendations to meet income to cost targets.
Receptionist Roles
Manage the front desk at the Centre to promote and maintain a welcoming, friendly, professional
and efficient atmosphere for all clients in the Centre to ensure client satisfaction at all times.
Assist to provide counselling on core MSIG Clinical services at the centre.
Receive, receipt and bank all service income in the centre on daily basis.
Assist with all administrative and financial responsibilities (record keeping and petty cash
management) in the centre.
Professionally manage and document client complaints in the centre
Adequate inventory and stock management
Keep records in the centre using the approved formats to ensure tidy medical records and
registers
Ensure that the Centre and its surroundings are kept tidy, neat and clean at all times
Make proper use of available information systems in MSI to facilitate service delivery & trainings
Assist the M/E officer with client statistics and data relating to clinical issues for analysis.
Carry out any other lawful duties assigned by the Centre Manager.
Communications and Administration
Ensure formal communications with the various health partners are properly documented
Follow up on all clients complaints relating to any of the MSIG services and make
recommendations.
About You
To succeed in this role, you must have:
Knowledge, Skills and Experience
Must have at least a diploma/HND or degree
Basic Certificate in computer application such as Microsoft Word, excel, power point etc.
At least 2 years post-graduation experience working in a similar role
Experience of working in a clinical environment
Excellent provider-client interaction skills
Outstanding written and verbal communication skills
Outstanding computer skills (Microsoft Word, excel, power point).
Work experience with Ghana Health Service and/or an INGO will be an advantage
Articulate and analytical with attention to detail
Sympathetic to women and men seeking Family Planning and Reproductive Health services
Customer focused with good interpersonal skills to engage with people at all levels –government,
donor and community
Passionate about maternal health
Motivates team members to deliver high quality service and results
Team Player
APPLICATION PROCESS
Interested and qualified applicants should send their applications via the links below by the Close of
Business, 15
th February 2025.
Centre Manager: https://forms.gle/uzA8j3jzeoiviGEk9
Centre Midwife: https://forms.gle/sSVqfuGcSuRS87yN7
Centre Receptionist: https://forms.gle/2qhPFugEdmTMRofS7
Kindly note that shortlisting will be on rolling basis and only shortlisted applicants will be
contacted.
This application is open only to Ghanaian nationals or permanent residents with work permits.
Early applications are encouraged as shortlisting and interviews will be on rolling basis. Please
take note that only shortlisted candidates will be contacted.
MSG is an equal opportunity employer promoting gender, equity and diversity. Our selection
process reflects our commitment to the protection of vulnerable persons and safeguarding
employees and communities from sexual harassment, exploitation, and abuse. MSG does not
solicit for payments in any form at any stage of the recruitment process. The successful candidate
will undergo relevant background checks and will be required to commit in writing to comply with
the MSI safeguarding guidelines.